How to Measure an Organization Culture?
In any organization, globally, 20 percent people do 80 percent of the work. That’s an axiom. They are the Stars who are competent and motivated.
Further, in any organization, globally, 20 percent people are dinosaurs. They do zero work. They lack competencies and motivation. They need to be surgically removed.
Therefore, in any organization, the balance 60 percent of the people are either cynics or ‘rats in a wheel’. The former have competencies, but lack motivation. The latter have motivation but lack competencies.
This 60 percent of the people establish the culture of an organization.
So what is the solution for building a Super Star organization?
First, get rid of the dinosaurs.
Next, identify the ‘rats in a wheel’. They are motivated. That’s a BIG PLUS. It is easier to coach people on competencies. Most will transform to Stars.
Thereafter, identify the cynics. They have competencies. That’s good. But here we have a BIG CHALLENGE – a behavioural issue, called motivation. Counselling individuals has its own majestic pace. But once converted to Stars, they become evangelists of a Star Organization.
So, if 20 % people are Stars; 20 % people are dinosaurs; x % people are rats; and (60-x) % of the people are cynics; we have a dipstick for measuring the prevailing culture of an organization. And a means to transform the organization through coaching and counselling.
- Behavioural Scientists will be in demand for the next ten years and more.
- Behavioural Science will be a preferred specialization at IITs.
- Coaching will replace Training.
- The attributes of an Effective Leader will be: Trainer, Coach, Counsellor, Facilitator, Storyteller.