about me

Suresh Lulla established Qimpro Consultants Pvt. Ltd. in 1987 as a focused quality management consultancy based on The Juran Trilogy: quality planning, quality control, and quality improvement. Since inception, Qimpro has saved Indian corporates over     Rs 20,000 crores in terms of cost of poor quality, using the Juran methodologies.

In 1989, Mr Lulla established Qimpro Convention as a culmination of a quality improvement competition for the QualTech Prize. Currently, there are three parallel competitions – improvement, innovation, and sustainability in the manufacturing, services, and healthcare sectors.

Areas of Specialization
• Problem Solving
• Process Excellence
• Performance Excellence
• Benchmarking Best Practices

Mr Lulla has authored ‘World-Class Quality: An Executive Handbook’ published by   Tata McGraw-Hill (2003).

Quality Fables
In 2014, Mr Lulla released Quality Fables. Unlike Aesop’s Fables, these 25 fables are not based on fiction and/or animals. They are based on real experiences and involve real people. Each is a short narrative making a significant point.

In 2004, Mr Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.

In 2005, Mr Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay in recognition of his outstanding achievements in Quality Management Consultancy.

In 2006, the Institute of Management Consultants of India conferred on Mr Lulla the award of Fellow Member.

Professional Bodies
• Chairman, IMC Quality Awards Committee – IMC Ramkrishna Bajaj National Quality Award; IMC Juran Medal
• Director – Membership Retention and Engagement, Global Benchmarking Network

3 Responses to about me

  1. G.Lakshmi Narayanan says:

    Thank you for registering me.
    I attended recent training program conducted by JUSE, JAPAN with Dr. Kano on TQM model and other experts.

    It was a wonderful experience.

  2. Mehul Teli says:

    The IMC Ramkrishna Bajaj National Quality Award enjoys the stature of being one of India’s most prestigious quality awards. The eponymous award symbolises the values of the man who ardently promoted the importance of quality and ethics in our economic and social development. Read more about the objectives of the Ramkrishna Bajaj Quality Award, on the Jamnalal Bajaj Foundation website.

  3. Brian says:

    The story on Customer Loyalty makes an interesting read, especially for Customer solution organisations like ours. I see this as a 2 sides of a coin, one from an internal process and the other from the customer as a driver of the process with the same objective.

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