Suresh Lulla established Qimpro Consultants Pvt. Ltd. in 1987 as a focused quality management consultancy based on The Juran Trilogy: quality planning, quality control, and quality improvement. Since inception, Qimpro has saved Indian corporates over Rs 20,000 crores in terms of cost of poor quality, using the Juran methodologies.
In 1989, Mr Lulla established Qimpro Convention as a culmination of a quality improvement competition for the QualTech Prize. Currently, there are three parallel competitions – improvement, innovation, and sustainability in the manufacturing, services, and healthcare sectors.
Areas of Specialization
• Problem Solving
• Process Excellence
• Performance Excellence
• Benchmarking Best Practices
Mr Lulla has authored ‘World-Class Quality: An Executive Handbook’ published by Tata McGraw-Hill (2003).
In 2014, Mr Lulla released Quality Fables. Unlike Aesop’s Fables, these 25 fables are not based on fiction and/or animals. They are based on real experiences and involve real people. Each is a short narrative making a significant point.
In 2004, Mr Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.
In 2005, Mr Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay in recognition of his outstanding achievements in Quality Management Consultancy.
In 2006, the Institute of Management Consultants of India conferred on Mr Lulla the award of Fellow Member.
• Chairman, IMC Quality Awards Committee – IMC Ramkrishna Bajaj National Quality Award; IMC Juran Medal
• Director – Membership Retention and Engagement, Global Benchmarking Network