Lockdown Blues: People Make Quality

Lockdown Blues: People Make Quality

The Lockdown Horizon is blurred. The Coronavirus Horizon is distant. Our values, mission and vision require a fresh articulation, or reconfirmation. All is not bad. Through this extended Lockdown, I have learned much. The five key lessons learned by me are: Work From Home (WFH)…

Post Lockdown: A Leadership Compass

Post Lockdown: A Leadership Compass

The writing is on the wall. Globally. Post lockdown, we will enter a new world. As did Alice in Wonderland. This will include every Alex too. Navigating this new world will be leaders – none of whom have experienced a similar crisis. A World War…

Coronavirus: The Invisible Teacher

Coronavirus: The Invisible Teacher

Data / Information / Knowledge / Wisdom India is in a Lockdown. Citizens are in Coronavirus Cages. For the past month, the print and television media (English, Hindi, and Regional), have been updating the citizens of India with daily data on Coronavirus: Reported Cases; Active…

Post-Coronavirus:  Love Mother Earth and Society

Post-Coronavirus: Love Mother Earth and Society

Coronavirus Lockdown The lockdown has been extended to a fluidic 30 April. This was the firm sentiment of most of the Chief Ministers. Districts with zero cases may be allowed to begin industrial activity, in stages. This was the view of most of the Health…

Lessons from Past Disruptions

Lessons from Past Disruptions

Oil Embargo The first step in Problem Solving, when there is a disruption in the economic / social / political environment, is to question every assumption we have been working with. The classic case I can recall is when, in 1973, 12 countries that made…

Is Excellence a Noun or a Verb?

Is Excellence a Noun or a Verb?

IMC Ramkrishna Bajaj National Quality Award The IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) for Performance Excellence was established, post-liberalization, in 1995. Liberalization of the Indian economy meant that protective managerial practices in Indian industry were thenceforth dead. RIP. To survive and succeed, industry…