Much is happening in the business world. According to me, all management education requires a revisit. We need to migrate from incremental thinking to disruptive thinking. Because, only the fittest will survive. With two decades of IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) behind […]
Performance Excellence – Are we addressing the needs of Customers, Employees, Society, Mother Earth?
At a recent Global Benchmarking Congress in Abu Dhabi, during the course of a panel discussion, I was asked about the status of Performance Excellence in India. I made the following observations: In India, Performance Excellence is pursued by aspiring organizations primarily for recognition. The […]
Mother Earth has come centre stage as the ultimate customer. We are inconvenienced by the business sacrifices we have to make in order to avoid Mother Earth rebelling against the planet. This has become Urgent and Important. Yet, there have been visionaries who have placed […]
Qimpro Awards recognize individuals for Excellence in Quality. The awards were established in 1990. The Qimpro Platinum Standard recognizes Statesmen with national and international footprints in Quality. The Qimpro Gold Standard recognizes Leaders who have integrated Quality into their strategic plans. The four Panels of […]
Three decades back, there were few organizations that embraced Quality as a competitive tool. Most were engaged, rightly so, in getting their Quality Management Systems certified. Unfortunately, they ended up screaming on billboards that they were ISO 9001 organizations. These organizations delivered no particular results. […]
In August 1996, Kumar Mangalam Birla requested me to design an internal quality award for the Aditya Birla Group. This young prince of a mega business empire demonstrated amazing listening skills. The true sign of a leader in the making. He informed me that the […]