Who are the Indian Benchmarks for Performance Excellence?

Who are the Indian Benchmarks for Performance Excellence?

Performance Excellence Over the past three decades, Quality Management has matured from Process Excellence to Performance Excellence. The parallel is the quality of a solo musician versus the collective performance of an orchestra. Crescendo! The results of Performance Excellence are a rainbow of: Corporate governance…

How to Pole Vault to Quality 4.0?

How to Pole Vault to Quality 4.0?

Quality Once upon a time we had craftsmen. In India. In Egypt. These craftsmen had Quality in their DNA. They understood customer needs and built Quality into the design of products and the related processes; as well as worked through the processes in a state…

Green Crusaders

Green Crusaders

The Alarm Life, as we know it, is on the threshold of catastrophic change. In terms of our environment. In terms of our society. Human beings are responsible for having created this tragedy. In order to atone for our sins, as a first step, we…

How did 93 project teams save over ₹500+ crore?

How did 93 project teams save over ₹500+ crore?

Quality Leader What are the attributes of a Quality Leader?   A proficient quality leader is a trainer, coach, counselor, facilitator and recognizer.   A trainer imparts knowledge to a class full of students, one-to-many.  A coach sharpens specific skills of an individual, one-on-one.  A…

CLIMATE CHANGE: Tomorrow is Today

CLIMATE CHANGE: Tomorrow is Today

Collective Responsibility There is no organization that can claim immunity from the destructive effects of a changing climate. The same holds true for individuals too. Who is responsible for the changing climate? We all are. Organizations, as well as individuals. In the words of Bittu…

The Road to Excellence – Demystified

The Road to Excellence – Demystified

At my seminars and workshops on Performance Excellence, the most frequently asked question is: What is the difference between Quality and Excellence? My long answer starts with a question to the participants: Who defines Quality? The response is typically: The Standards Organization. And they are…