How did 93 project teams save over ₹500+ crore?

How did 93 project teams save over ₹500+ crore?

Quality Leader What are the attributes of a Quality Leader?   A proficient quality leader is a trainer, coach, counselor, facilitator and recognizer.   A trainer imparts knowledge to a class full of students, one-to-many.  A coach sharpens specific skills of an individual, one-on-one.  A…

CLIMATE CHANGE: Tomorrow is Today

CLIMATE CHANGE: Tomorrow is Today

Collective Responsibility There is no organization that can claim immunity from the destructive effects of a changing climate. The same holds true for individuals too. Who is responsible for the changing climate? We all are. Organizations, as well as individuals. In the words of Bittu…

Performance Excellence Foundation…..for Start-ups

Performance Excellence Foundation…..for Start-ups

Start-ups Characteristics The Quality Management Practices of the quiet past are inadequate for the stormy present. Start-ups have a new glossary for management. Amongst others, long-term is defined as 1000 days, and product life cycle as 100 days. In fact, even traditional organizations have to…

Performance Excellence: An Elixir for Greater Profit Margins

Performance Excellence: An Elixir for Greater Profit Margins

We all need to adopt a Performance Excellence model in our respective organizations / institutions, for survival and success. This is a fact. Not an opinion. Performance Excellence, as explained in the IMC Ramkrishna Bajaj National Quality Award Model is all about delighting customers, employees,…

Performance Excellence: Leaders are Accountable & Managers are Responsible

Performance Excellence: Leaders are Accountable & Managers are Responsible

The Performance Excellence Criteria for the Malcolm Baldrige Model has an admirable logic. This logic is traceable to the teachings of Dr W Edwards Deming. In India, the  IMC Ramkrishna Bajaj National Quality Award (based on the Baldrige) has an impressive track record. Over 150…

The Road to Excellence – Demystified

The Road to Excellence – Demystified

At my seminars and workshops on Performance Excellence, the most frequently asked question is: What is the difference between Quality and Excellence? My long answer starts with a question to the participants: Who defines Quality? The response is typically: The Standards Organization. And they are…