Best Practices: Where are they?

Best Practices: Where are they?

The term Best Practices is used widely. This is an area of concern. Is a Best Practice a minimum requirement? Or an average? Or is it a benchmark? I belong to the Global Benchmarking Network, founded by Dr Robert Camp, the Benchmarking Guru. For us, 

Performance Excellence: Unlocking the Lockdown

Performance Excellence: Unlocking the Lockdown

Lockdown 5.0 So we have entered Lockdown 5.0. All the assumptions that we had worked with have been neatly buried by the Coronavirus. I realize that I have not been singled out. Coronavirus has been very democratic. Or is the correct word egalitarian? The new 

Lockdown Blues: People Make Quality

Lockdown Blues: People Make Quality

The Lockdown Horizon is blurred. The Coronavirus Horizon is distant. Our values, mission and vision require a fresh articulation, or reconfirmation. All is not bad. Through this extended Lockdown, I have learned much. The five key lessons learned by me are: Work From Home (WFH) 

Leadership Benchmarking:  A taste of India

Leadership Benchmarking: A taste of India

Coronavirus War Pre- Coronavirus War, life in India was substantially driven by greed. Most of us were deaf to Mahatma Gandhi’s appeal to differentiate between greed and need. The vision of our leaders, over the past 70 years, had been to create extraordinary wealth in 

Lessons from Past Disruptions

Lessons from Past Disruptions

Oil Embargo The first step in Problem Solving, when there is a disruption in the economic / social / political environment, is to question every assumption we have been working with. The classic case I can recall is when, in 1973, 12 countries that made 

Harvest your Best Practices. Innovate them, or die.

Harvest your Best Practices. Innovate them, or die.

The Secret: Continuously Innovate Best Practices to Next Practices Financial Management We all know that we are organized in silos. These silos have names…Purchase, Operations, Accounts, Human Resource Development, and so on. We have owners for these silos, who are accountable for the performance of