Who are the Indian Benchmarks for Performance Excellence?

Who are the Indian Benchmarks for Performance Excellence?

Performance Excellence Over the past three decades, Quality Management has matured from Process Excellence to Performance Excellence. The parallel is the quality of a solo musician versus the collective performance of an orchestra. Crescendo! The results of Performance Excellence are a rainbow of: Corporate governance…

TRUST – The Quality Accelerator

TRUST – The Quality Accelerator

Company-life-extension With product-life-cycles shrinking, ‘speed to market’ is the mantra for extending company-life-cycles. It is the ultimate competitive weapon. To accomplish the above, we need to understand customer needs proactively, and translate those needs into Best-in-Class features, and related processes. We must be first in…

How to Pole Vault to Quality 4.0?

How to Pole Vault to Quality 4.0?

Quality Once upon a time we had craftsmen. In India. In Egypt. These craftsmen had Quality in their DNA. They understood customer needs and built Quality into the design of products and the related processes; as well as worked through the processes in a state…

Green Crusaders

Green Crusaders

The Alarm Life, as we know it, is on the threshold of catastrophic change. In terms of our environment. In terms of our society. Human beings are responsible for having created this tragedy. In order to atone for our sins, as a first step, we…

How did 93 project teams save over ₹500+ crore?

How did 93 project teams save over ₹500+ crore?

Quality Leader What are the attributes of a Quality Leader?   A proficient quality leader is a trainer, coach, counselor, facilitator and recognizer.   A trainer imparts knowledge to a class full of students, one-to-many.  A coach sharpens specific skills of an individual, one-on-one.  A…

What will our children inherit from this Mumbai Aarey massacre?

What will our children inherit from this Mumbai Aarey massacre?

Financial Management Historically, most organizations have been organized in siloes. These siloes have names: Purchase; Operations; Human Resources Development; Marketing; Accounting; and so on. These silos (functions) are managed with a trilogy of practices: Financial Planning; Financial Control; Financial Improvement. They collectively populate the budget.…