Performance Excellence: Unlocking the Lockdown

Performance Excellence: Unlocking the Lockdown

Lockdown 5.0 So we have entered Lockdown 5.0. All the assumptions that we had worked with have been neatly buried by the Coronavirus. I realize that I have not been singled out. Coronavirus has been very democratic. Or is the correct word egalitarian? The new…

New Normal – SOS Quality Strategy

New Normal – SOS Quality Strategy

Quality History Once upon a time, Quality was assessed by vegetable and fruit customers, in the market place. They inspected the outputs of Mother Nature, by feel and smell, before purchase. Centuries later, the skilled craftsman seeded a basic concept of Quality. He integrated 100…

Lockdown Blues: People Make Quality

Lockdown Blues: People Make Quality

The Lockdown Horizon is blurred. The Coronavirus Horizon is distant. Our values, mission and vision require a fresh articulation, or reconfirmation. All is not bad. Through this extended Lockdown, I have learned much. The five key lessons learned by me are: Work From Home (WFH)…

Post Lockdown: How to Survive?

Post Lockdown: How to Survive?

Employees an Asset Post lockdown, the singular aim of every organization will be SURVIVAL. Large, big, and small. In manufacturing and services. In other words, will we be able to service our fixed costs? At an individual level (assuming you have a job), the burning…

Post Lockdown: A Leadership Compass

Post Lockdown: A Leadership Compass

The writing is on the wall. Globally. Post lockdown, we will enter a new world. As did Alice in Wonderland. This will include every Alex too. Navigating this new world will be leaders – none of whom have experienced a similar crisis. A World War…

Coronavirus: The Invisible Teacher

Coronavirus: The Invisible Teacher

Data / Information / Knowledge / Wisdom India is in a Lockdown. Citizens are in Coronavirus Cages. For the past month, the print and television media (English, Hindi, and Regional), have been updating the citizens of India with daily data on Coronavirus: Reported Cases; Active…