Leadership

Performance Excellence Foundation…..for Start-ups

Performance Excellence Foundation…..for Start-ups

Start-ups Characteristics The Quality Management Practices of the quiet past are inadequate for the stormy present. Start-ups have a new glossary for management. Amongst others, long-term is defined as 1000 days, and product life cycle as 100 days. In fact, even traditional organizations have to […]

Performance Excellence: Leaders are Accountable & Managers are Responsible

Performance Excellence: Leaders are Accountable & Managers are Responsible

The Performance Excellence Criteria for the Malcolm Baldrige Model has an admirable logic. This logic is traceable to the teachings of Dr W Edwards Deming. In India, the  IMC Ramkrishna Bajaj National Quality Award (based on the Baldrige) has an impressive track record. Over 150 […]

How to Measure an Organization Culture?

How to Measure an Organization Culture?

In any organization, globally, 20 percent people do 80 percent of the work. That’s an axiom. They are the Stars who are competent and motivated. Further, in any organization, globally, 20 percent people are dinosaurs. They do zero work. They lack competencies and motivation. They […]

Mahatma Gandhi walked his talk

Mahatma Gandhi walked his talk

Organizations must have a mission. A mission that articulates the purpose of your existence. Mahatma Gandhi had a mission…… Improving the quality of life for Indian citizens. Organizations must have a vision.  A snapshot, authored by the leadership team, of what they collectively wish the […]

Elections & Quality of Life

Elections & Quality of Life

Cost Of Poor Quality On Sunday, 10 March, 2019 the election dates were announced. One month to go. My mind is racing with hope, regardless of which political party gets elected to govern the nation. Hope keeps one alive. And I am hoping this blog […]

Prerequisites for a Rollout of Performance Excellence

Prerequisites for a Rollout of Performance Excellence

Much is happening in the business world. According to me, all management education requires a revisit. We need to migrate from incremental thinking to disruptive thinking. Because, only the fittest will survive. With two decades of IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) behind […]