Harvest your Best Practices. Innovate them, or die.

Harvest your Best Practices. Innovate them, or die.

The Secret: Continuously Innovate Best Practices to Next Practices Financial Management We all know that we are organized in silos. These silos have names…Purchase, Operations, Accounts, Human Resource Development, and so on. We have owners for these silos, who are accountable for the performance of…

Is Excellence a Noun or a Verb?

Is Excellence a Noun or a Verb?

IMC Ramkrishna Bajaj National Quality Award The IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) for Performance Excellence was established, post-liberalization, in 1995. Liberalization of the Indian economy meant that protective managerial practices in Indian industry were thenceforth dead. RIP. To survive and succeed, industry…

DUBAI WE LEARN

DUBAI WE LEARN

Benchmarking for Best Practices ISO 9001 is the Foundation Once upon a time we were introduced to Quality Management Systems. ISO 9001 Quality Standard to be precise. Quality Management is about the Juran Trilogy: Quality Planning: To set the standard for our processes, based on…

Who are the Indian Benchmarks for Performance Excellence?

Who are the Indian Benchmarks for Performance Excellence?

Performance Excellence Over the past three decades, Quality Management has matured from Process Excellence to Performance Excellence. The parallel is the quality of a solo musician versus the collective performance of an orchestra. Crescendo! The results of Performance Excellence are a rainbow of: Corporate governance…

Performance Excellence Foundation…..for Start-ups

Performance Excellence Foundation…..for Start-ups

Start-ups Characteristics The Quality Management Practices of the quiet past are inadequate for the stormy present. Start-ups have a new glossary for management. Amongst others, long-term is defined as 1000 days, and product life cycle as 100 days. In fact, even traditional organizations have to…

Employees – The Only Appreciating Asset

Employees – The Only Appreciating Asset

Employees – Our Biggest Asset We all acknowledge that our employees are our biggest asset. I would like to add that employees are the only asset of an organization that appreciate in value. Particularly, in a learning organization. So in a turbulent business environment, why…