Problem Solving Using Quality Tools

Download Problem Solving Using Quality ToolsIn the current competitive environment, manufacturing, service and healthcare organizations are beginning to understand the power of using quality improvement as an effective strategy. Effective use of Quality Improvement Tools along with a Quality Improvement structured methodology, can deliver breakthrough results in terms of cost efficiency and customer satisfaction. The art lies in using the tools in clever multiple combinations for problem solving.

This three-day workshop enables participants to understand the fundamentals of problem solving and the underlying concepts, application and construction of ten quality improvement tools through appropriate examples. The workshop also includes a one-day multi-tool simulation exercise that provides the participants with practical experience on the application of tools, in a variety of combinations. This workshop has been customized for the manufacturing, service and healthcare sectors.

Scope of Workshop

The scope for this three-day Problem Solving – Using Quality Tools Workshop will include:

  • Problem Solving
  • 10 Quality Improvement Tools
    –   Box Plots
    –   Brainstorming
    –   Cause-effect diagram
    –   Data Collection
    –   Flow Diagrams
    –   Graphs and Charts
    –   Histograms
    –   Pareto Analysis
    –   Scatter Diagrams
    –   Stratification
  • Multi-tool Simulation Exercise

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