Trusteeship Trusteeship is a socio-economic philosophy that was propounded by Mahatma Gandhi, in the 1940s. It provided a means by which the wealthy would be the trustees of trusts that looked after the welfare of the people in general. The Mahatma was convinced that the …

We all know, that the industrial system generates waste from extracting and harvesting resources, and from how we produce, use, and eventually discard goods. This waste damages the ability of nature to replenish resources (Refer Edu-Blog # 45). Although this industrial problem has been evident …

Job Design SIPOC Over the past three decades, Professional Qualitists have solved chronic quality problems through the lens of SIPOC – Supplier/ Input/ Process/ Output/ Customer. In so doing, they have delivered attractive bottom-line results, across industries. The SIPOC approach was pioneered by Motorola in …

Much more than being Different Once upon a time, a century back, purchase decisions by customers were based on their Quality perception of a specific product versus their Quality expectation from the same.  If perception was better than expectation, the customer voted for the specific …

As Qualitists we all know that to Manage for Quality, we need to work with the Quality Trilogy: Quality Panning Quality Control Quality Improvement. Simple. What should we Plan for? What is important to the customer. What should we Control? What is important to the …

Once upon a time, India was a land of green coastlines, green rivers, green forests and green soil. Our national assets performed as per Nature’s Laws, from cradle to cradle. Zero waste. In fact, India was a benchmark for Green Quality. These outstanding green treasures …