Recent Posts

How to Measure an Organization Culture?

How to Measure an Organization Culture?

In any organization, globally, 20 percent people do 80 percent of the work. That’s an axiom. They are the Stars who are competent and motivated. Further, in any organization, globally, 20 percent people are dinosaurs. They do zero work. They lack competencies and motivation. They […]

Mahatma Gandhi walked his talk

Mahatma Gandhi walked his talk

Organizations must have a mission. A mission that articulates the purpose of your existence. Mahatma Gandhi had a mission…… Improving the quality of life for Indian citizens. Organizations must have a vision.  A snapshot, authored by the leadership team, of what they collectively wish the […]

CQI is not fully delegable

CQI is not fully delegable

Continuous Quality Improvement (CQI) in manufacturing and service industries, in India, has not become a way of life.  Although, as we all know, CQI is  a guaranteed strategy for improving the bottom line of an organization. Please note, CQI reduces chronic waste. As a result, […]

Banks unknowingly encourage COPQ in client organizations

Banks unknowingly encourage COPQ in client organizations

Educational institutions teach us that inventory is required to run an organization. This inventory is broadly classified into three categories: Raw material Work-in-process Finished goods. As we all know, inventory management requires space, systems and man-power. We also know that banks are pleased to accept […]

History of MANAGING FOR QUALITY

History of MANAGING FOR QUALITY

Quality is a timeless concept. As we all know, humans have always faced problems of quality. For example, primitive food gatherers had to discover which fruits and vegetables were edible and which were poisonous. Also, primitive hunters had to learn which type of trees provided […]

SMEs: Double your Profit without Capital Investment

SMEs: Double your Profit without Capital Investment

“How do you roll-out Quality Improvement in a SME?”. I have been asked this question at various platforms across the country. More recently, I was once again asked this question during the course of my webinar on Performance Excellence. This frequently asked question is undoubtedly […]