Industrialization Destroyed Perfection
Benchmarking is not a new subject.
Historically, craftstmen have benchmarked their skills, tools and outputs to build monuments such as the Taj Mahal, Madurai Temples, Pyramids, and more. The reputations of their families, for generations to come, depended on delivering benchmark results.
Industrialization destroyed perfection.
Currently, businesses benchmark financial performance. Educational institutions benchmark student focused results. Hospitals benchmark patient focused healthcare results. That’s ok. But not sufficient.
Why? We are consumed in benchmarking WHAT. More importantly, what we also need is HOW. Like the craftsman. Organizations and institutions are plagued with chasing numbers and scores at any cost. They miss out on the best practices required to achieve these numbers and scores.
Tragically, they are also ignorant about their own best practices!
Few have harvested their best practices. They are BestPrax Benchmarks. Tata Power, Yes Bank, HDFC, Hinduja Hospital and Thirumalai Chemicals.These organizations will showcase their Leadership Best Practices at Qimpro Convention, 11-12 November 2013, Vivanta Taj-President, Mumbai. http://www.qimpro.com/convention/index.php
I strongly recommend that you attend Qimpro Convention and get ideas for innovating your organization’s leadership practices. Craftsman like perfection awaits you.