Over the past decade, the intensity of Climate Change has been spiraling. There can be no debate about this. Each year, we are informed, is the hottest year, until the following year happens. And this is true. So, what are we doing about this? Nothing …
This article was published in DIALOG: International Edition, Vol 2 | August 2021. At my seminars and workshops on Performance Excellence, the most frequently asked question is: What is the difference between Quality and Excellence? My long answer starts with a question to the participants: …
This article was published in DIALOG by DOCNOC, April 2021 | Vol 2 | Issue 04. Dr. W Edwards Deming advocated that a process is effective when you follow the Shewhart Cycle: Plan-Do-Check-Act. So intense was his advocacy that the Shewhart Cycle is now popularly …
Left Brain / Right Brain We humans have a brain – left and right. Left is logical. Right is creative. I believe, the most under-employed asset in an organization is the creativity resident in the employees. Why? When a child is born, it actively uses …
Green Quality Movement We are a Think Tank for a Green Quality Movement in India. The members of this Think Tank are: Bittu Sahgal, Vivek Talwar, Umesh Dhand, Ashok Kurup, and I. Over the past three months, we have debated about what the Purpose of …
COPQ I started my Qualitist innings in 1987. At that time, Quality was not a priority for any organization. Each of them focused on Quarter-to-Quarter financial results. Quality entered the top management agenda of my clients, when I started speaking the language of Things and …
