The Crisis We are faced with a global coronavirus threat. We have also seen the stock market crash. Travel has come to a standstill. Supply chains are in feeble health. We also hear of employees losing jobs. And the diktat “Work from Home” Gloom. The …

Adults love Stories. “Tell me a story Papa”. Is this a familiar request? Why are children so obsessed with stories? Because stories help us to understand ideas. Aesop, when he authored fables, must have known instinctively what a well-regarded professor of neurophysiology articulated many years …

The Secret: Continuously Innovate Best Practices to Next Practices Financial Management We all know that we are organized in silos. These silos have names…Purchase, Operations, Accounts, Human Resource Development, and so on. We have owners for these silos, who are accountable for the performance of …

IMC Ramkrishna Bajaj National Quality Award The IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) for Performance Excellence was established, post-liberalization, in 1995. Liberalization of the Indian economy meant that protective managerial practices in Indian industry were thenceforth dead. RIP. To survive and succeed, industry …

Jai Hind College – Graduation Ceremony A decade back, I was invited by Jai Hind College, in South Mumbai, as a Chief Guest for the Graduation Ceremony of the current batch. I readily accepted. On the evening of the Ceremony, I realized that Jaya Row, …

The elixir for a healthy bottom-line. Basics Most of us know Quality Improvement Tools. These tools are logical and left-brain driven. They deliver incremental improvements. Examples abound in manufacturing, services, and healthcare. Some of us have an awareness about Creativity Tools. These right-brain tools complement …