The stuttering first steps Qimpro was appointed as an International Affiliate (India) of the Juran Institute in 1987. For 15 months I struggled to earn a client for ‘Juran on Quality Improvement’. Those being the pre-liberalization days, Indian businessmen performed in a Quota Economic Environment. …

The Barren Desert Here are two statements from an article that appeared in The Times of India on 2 August, 2014: • Half of B-school seats go empty • Students who refused seats have cited poor placement and high fees as two of the prime …

Problems…Here. There. Everywhere Think of a real life problem you would really like to see solved. Here are a few to stimulate your thinking: • Starvation in India, in spite of food wastage • Dependence on monsoons for water supply, resulting in water cuts • …

How to create? The icon for world-class quality is the craftsman. Think of the craftsmen who built the Taj Mahal, Madurai Temple, Pyramids, Buckingham Palace and more. These craftsmen had the relevant skills and pride in their work. Their excellent work has stood the test …

Over the years, I’ve always maintained that Six Sigma finds its origins in ‘Managerial Breakthroughs’ by Dr JM Juran. Here is a selection of excerpts from European Quality. Volume 8. Number 3. that further prove my humble claims. ——- On 6 May, 2001 Dr Joseph …

This is the first of many guest blogs that I wish to share with my readers. Each guest is an industry expert with the finest pedigree and rich experience. Today’s guest blog features Bharat Wakhlu. He is a proponent of Total Quality, Sustainability and of Responsible …