Author: Suresh Lulla

Turbocharge Problem Solving With Multi-Tools

Quality Tools have come of age. I can think of at least 50 tools that can energize a Problem Solving process and thereby also deliver effective solutions to the problem. In fact, quality tools when used in the right combination can be multifold more powerful 

Not Using Original Quality Tools Is a Sin

I’d like to remind the reader of the three original Quality Tools that have seldom been used. PERT Break Even Analysis Make or Buy? Not using these tools is a sin! Please visualize, by using your right brain, the enormity of the sin. Estimate the 

Try conducting your business without a customer!

When the Romans first declared that the voice of the people was the voice of God – vox populi vox Dei – they were referring to democracy as a form of government. Centuries later, corporations across the globe have embraced the adage in letter and 

Question the effectiveness of what has traditionally been measured?

Many companies collect a great deal of data that end up in reports which no one reads. No one reads the reports because the data are not needed in making day-to-day decisions. An organization should, however, have a specific set of criteria it uses in 

Mind of a Manager. Soul of a Leader

Think of Michelangelo, Mahatma Gandhi, Mashelkar.   What do they have in common (apart from the letter M)? Each exploited their left- and right-brain to its full potential.   Michelangelo: A left-brain architect; a right-brain artist   Mahatma Gandhi: A left-brain lawyer; a right-brain freedom 

Harsh Mariwala – The Humble Leader

On 25 March, 2014, I was a guest of Harsh Mariwala at the Marico Innovation Awards. The function was attended by several personalities from business and the arts. The awards were distributed by trustees and judges. Harsh simply sat in the audience. The humility in