Cost Of Poor Quality On Sunday, 10 March, 2019 the election dates were announced. One month to go. My mind is racing with hope, regardless of which political party gets elected to govern the nation. Hope keeps one alive. And I am hoping this blog …
Much is happening in the business world. According to me, all management education requires a revisit. We need to migrate from incremental thinking to disruptive thinking. Because, only the fittest will survive. With two decades of IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) behind …
This article appeared in ‘Quality India’ magazine (A QCI publication), July-September 2018. This is truly a Quality Fable. It is a story I have fabricated using a little bit of this; and a little bit of that. During the 1973 Arab-Israeli War, Arab members of …
A Prescription for Management Consultants The following are key lessons learned by me, as a management/quality consultant, over the past five decades. These are my personal views. They may serve as guidelines for young consultants. 1. Solving the wrong problem How often have you discovered …
This article appeared in Business India, 28 January – 10 February 2019 Over the past two decades, numerous organisations have claimed that they have adopted best practices, leading to performance excellence. This seems the fashionable trend. As we all know, globally, ‘performance excellence’ best practices …
We are organized in vertical silos. These silos have names: Marketing; Operations; Finance; Purchasing; and so on. We belong to a specific silo. And business results are measured in terms of Profit. Over the years, silos build strong barriers of non-communication. Management schools, across the …
