Entering Dr Juran’s mind…

Open your eyes In India, quota raj ended two decades ago. Internationalism has substantially replaced isolationism. Customers now have choices in a wide range of sectors: automobiles, garments, electronic goods, processed foods, computers, software, TV channels, hotels, hospitals, schools, and many more… During an interview in 1994, 

India: Quality before Quality

The Silver Age In the days when historians assumed that history began with Greece, the Greek historian Herodotus recorded the first known reference to cotton grown in India: “Certain wild trees bear wool instead of fruit, which in beauty and quality excels that of sheep; and 

Speak the language of Money – For better Quality

The stuttering first steps Qimpro was appointed as an International Affiliate (India) of the Juran Institute in 1987. For 15 months I struggled to earn a client for ‘Juran on Quality Improvement’. Those being the pre-liberalization days, Indian businessmen performed in a Quota Economic Environment. 

Jobs for Graduates: Easier to find water in a desert

The Barren Desert Here are two statements from an article that appeared in The Times of India on 2 August, 2014: • Half of B-school seats go empty • Students who refused seats have cited poor placement and high fees as two of the prime 

Our National Pastime: Problems

Problems…Here. There. Everywhere Think of a real life problem you would really like to see solved. Here are a few to stimulate your thinking: • Starvation in India, in spite of food wastage • Dependence on monsoons for water supply, resulting in water cuts • 

Do we have a Right to Service?

How to create? The icon for world-class quality is the craftsman. Think of the craftsmen who built the Taj Mahal, Madurai Temple, Pyramids, Buckingham Palace and more. These craftsmen had the relevant skills and pride in their work. Their excellent work has stood the test