Over the years, I’ve always maintained that Six Sigma finds its origins in ‘Managerial Breakthroughs’ by Dr JM Juran. Here is a selection of excerpts from European Quality. Volume 8. Number 3. that further prove my humble claims. ——- On 6 May, 2001 Dr Joseph …
This is the first of many guest blogs that I wish to share with my readers. Each guest is an industry expert with the finest pedigree and rich experience. Today’s guest blog features Bharat Wakhlu. He is a proponent of Total Quality, Sustainability and of Responsible …
Puzzle: In an English breakfast of bacon and eggs, who is more committed? The pig? Or the hen? ————– Commitment in the clouds Organizations desire commitment at all levels. But how do you get commitment for quality from the top management? It isn’t that they …
IBM: Defects ordered to perfection? This is a story I had heard from my friend David Hutchins, the British Quality Guru, a couple of decades back. David, a frequent visitor to Japan, explained to me the Japanese attitude to perfection…. According to David: IBM, the …
India’s international challenge Whether or not India gains international competitiveness depends more on the actions of the individual companies than on anything that can be done by the government, the academia or by the society at large. Let us agree that the mission of each …
A new animal Creative strategies are more important today than ever before. Why? There are seven key reasons are: · We live in an information driven society · We have fluidic boundaries of competition · We have increased number of competitors · We have cross-industry …
