Last week, on Thursday 28 January, I had an extraordinary meeting with a most extraordinary human, Dr Devi Shetty, Chairman and Founder, Narayana Health, Bangalore. This was at the Panel of Judges meeting for the IMC Ramkrishna Bajaj National Quality Award & the IMC Juran …
Several years back, at the annual conference of the Institute of Management Consultants of India, in Hyderabad, the keynote speaker included in his message the following: “ When we were young, our elders taught us: When money is lost, nothing is lost. When health …
With the advent of Quality and Reliability Engineering coming to the fore in Manufacturing and Services; certifications for Qualitists are the next generation of formalizing experience to bolster careers. Mentioned below, are some common concerns and questions that professionals generally have with relation to the …
In the days when historians assumed that history began with Greece, the Greek historian Herodotus recorded the first known reference to cotton grown in India: “Certain wild trees bear wool instead of fruit, which in beauty and quality excels that of sheep; and the …
While several organizations have started benchmarking, formally or informally, there are many examples throughout history where one organization has studied another to learn how to do something better, and differently. In the early 1900s, European generals were trying to find the best way …
This is a story I love to hear, again and again, from Vivek Talwar, about how the whale shark has been saved. And it is not fiction. The whale shark is the largest fish in the world. It can grow to over 50 feet …
