Can’t believe Qimpro is 26 years today. That is how old I was when I got married! These 26 years have been kind to Qimpro. We have had great opportunities to learn from several Quality Gurus. Dr J M Juran taught us to treat people …
So Qimpro Convention crossed it’s 25th milestone on 11-12 November. Yes, it was larger and different. Larger in terms of the Quality & Innovation entries to the two competitions. The QualTech Prize for Quality Improvement attracted 50 entries; and BestPrax Prize for Innovative Practices attracted …
We are once again in November. A month dedicated to Quality by the world. Why only a month? Should we not have a decade of Quality? If November is dedicated to Quality, are we also dedicating November to ‘understanding customer needs’? Or for that matter, …
Entrepreneurs are customer focused. Entrepreneurs are innovative. Entrepreneurs are agile. Entrepreneurs are flexible. These attributes are useful through the full life-cycle of a product / service / organization. However, entrepreneurs seem to use them only in the Introductory Phase of a Life-Cycle. Why? In the …
Benchmarking is not a new subject. Historically, craftstmen have benchmarked their skills, tools and outputs to build monuments such as the Taj Mahal, Madurai Temples, Pyramids, and more. The reputations of their families, for generations to come, depended on delivering benchmark results. Industrialization destroyed perfection. …
Why is innovation focus restricted to end-products and services? We at Qimpro believe the right-brain creativity resident in our left-brain “logical” people is the most underemployed asset of an organization. This creativity must and should be used for managerial process and practice design in order …
