Interdependence
Are industry and academia independent? Or are they interdependent?
Previous Blogs
Why are graduate students not finding jobs?
The problem of students not finding jobs has become an epidemic. This can fracture the fabric of families. The national consequence can be grave. There appears to be a major disconnect between the skills industry require and the competencies being taught at colleges. To put …
Why do we inflict bad service on customers?
Employees do not want to deliver bad service, and customers do not want to endure it. But that is the experience we continue to inflict on each other! What in your view are the root causes for this chronic problem? Some that I can think …
Intelligent Cost Reduction
Recent headlines in Indian dailies have read: Car Sales Crash for the First Time in 10 Years. This is an alarm that cannot be ignored. Let’s learn a robust lesson from the Japanese: Low labor cost as a business strategy is simply not sustainable. They …
The Only Constant: Customer Focus
Time and again we have been reminded about the dire consequences for organizations that are not customer focused. Being customer focused is the only management initiative that has been a constant in a changing business environment. Be it for process excellence, performance excellence, or innovative …
Four Questions to the Prime Minister of India
Why do we not have a Ministry for Efficiency in Public Services? Are we so rich that we can afford chronic waste in our managerial processes? Why do we not have a Ministry for Effectiveness of Public Services? Do we not need dollar spending in …
