Qimpro got its first breakthrough assignment from Tata Steel in 1988. Russi Modi, in a private meeting with me at Bombay House, at first saw little merit in adopting quality improvement as an intervention at Tata Steel. His argument was that even the ‘seconds’ from …
Qimpro will be 25 on 20 November, 2012. These years have seen Qimpro mature from a reseller of ‘Juran on Quality Improvement’ video series, to a developer of IPs in Quality, Excellence and Best Practices. Our signature claim is that over the 25 years, Qimpro …
In an English breakfast of bacon and eggs, who is more committed? The pig? Or the hen? Organizations desire commitment at all levels. But how do you get commitment for quality from the top management? Not that they are not committed. What I mean is …
Hundred years back, the life cycle of products and industries extended to multiple decades. The key uncontrollable variables were economic cycles and war. Leaders were challenged to perform in, amongst others, the steel, railways, tractors, and textile sectors. Management philosophy was substantially derived from military …
Qimpro Consultants was established in 1987, as the first dedicated Quality Consultancy firm in India. We represented the Juran Institute, in an era of ‘licence raj’, in India. For two years no organization showed any interest in ‘quality’. The response was that even our ‘seconds’ …
We tend to think of “quality” only in the context of manufactured goods, and to an extent in commercial services delivered. Can you think of “quality” in other walks of life? Say, healthcare? And education? Also government? I am part of ASQ’s Influential Voices and …
