Performance Excellence Over the past three decades, Quality Management has matured from Process Excellence to Performance Excellence. The parallel is the quality of a solo musician versus the collective performance of an orchestra. Crescendo! The results of Performance Excellence are a rainbow of: Corporate governance …
Quality Improvement In 1987, when I first attempted introducing Quality Improvement to corporates in India, I was a miserable failure. Each Quality Manager I approached was a devotee of ISO 9001. In other words, Quality Control. Two years elapsed with no corporate willing to bite …
Qimpro Awards The 30th Qimpro Awards Ceremony was held on Wednesday 13th November in Mumbai. This property is owned by Qimpro Foundation. Qimpro Awards are a celebration of Individual Excellence in Quality. As a Statesman. As a Leader. We have come a long way. From …
Company-life-extension With product-life-cycles shrinking, ‘speed to market’ is the mantra for extending company-life-cycles. It is the ultimate competitive weapon. To accomplish the above, we need to understand customer needs proactively, and translate those needs into Best-in-Class features, and related processes. We must be first in …
Quality Once upon a time we had craftsmen. In India. In Egypt. These craftsmen had Quality in their DNA. They understood customer needs and built Quality into the design of products and the related processes; as well as worked through the processes in a state …
The Alarm Life, as we know it, is on the threshold of catastrophic change. In terms of our environment. In terms of our society. Human beings are responsible for having created this tragedy. In order to atone for our sins, as a first step, we …
