WORLD-CLASS QUALITY – An Executive Handbook
In his first book, Suresh Lulla has invited industry leaders, international authorities in quality to offer insights for pursuing and attaining world-class quality. In 22 chapters he has prepared a modern day road map for implementing world-class quality in your organization.
A HISTORY OF MANAGING FOR QUALITY – Dr J M Juran
Engineer, manager, executive, author and lecturer, Dr. Joseph M. Juran compiles the first-ever international history on managing for quality. Focusing on the elements of quality management common to all industries, this volume illustrates the immense effect that quality, and its evolution, has had on civilization over the centuries. Juran brings together a richly diverse group of authors, each one a renowned authority in the field of quality management. Each of the 17 stand-alone chapters describes how managing for quality evolved in a specific geographical area and during a specific time frame of human history. Juran summarizes this historical profile with a final chapter that identifies and traces worldwide trends, derives lessons learned over history, and suggests likely directions in managing for quality for the next century. Suresh Lulla was on the Board of Editors for this book.
The Certified Quality Improvement Associate has a basic knowledge of quality tools and their uses and is involved in quality improvement projects, but doesn’t necessarily come from a traditional quality area. PRIMERS contain the appropriate bodies of knowledge plus sample questions and answers. Many ASQ Sections use QCI Primers as their main study text. Companies and Universities use them for continuing education. Suresh Lulla is a Co-author for this Primer.
HANDBOOK OF HEALTHCARE QUALITY AND PATIENT SAFETY
The book crafts in 29 chapters by domain experts, which are divided into six sections. It provides complete umbrella solution on patient safety and quality of care.
includes dedicated chapters on infection control, medication safety and standard treatment guidelines. It discusses the chapters on transforming and sustaining quality journey in healthcare organizations. Suresh Lulla contributed a chapter on Fundamentals of Quality.