World Class Quality – An Executive Handbook
In his first book, Suresh Lulla has invited industry leaders, international authorities in quality to offer insights for pursuing and attaining world-class quality. In 22 chapters he has prepared a modern day road map for implementing world-class quality in your organization.
Praise for the book
“In this unprecedented book, Suresh brings forth the body of knowledge that is World-Class Quality as applied throughout India and well beyond. It contains contributions from 22 organizations and individuals who have ‘been there, done that’ ” …Frank M Tedesco, Senior Vice President, Juran Institute, Inc USA
“Many thanks for sending a copy of the book titled ‘World Class Quality) an Executive Handbook”, which I find very informative and knowledgeable.”…Mahesh C. Bagrodia, Director, Grasim Industries Ltd.
“Thank you very much for sending me your latest contribution to ‘World Class Quality’. The emphasis for world class quality cannot be undermined. I fully agree with you when you say that principles of Quality management are universal. I share with you the success of Qimpro in its contribution to upliftment of Quality related awareness in India.”…Gulu L. Mirchandani, Chairman & Managing Director, Mirc Electronics Ltd. (Onida)
’Quality Fables’ are the compilations of Suresh Lulla’s experience with clients since 1972.
These 75 fables are not about fiction and/or animals. They are based on real experience and involve real people. In addition, they are short narratives with crisp business lessons.
Praise for the book
“I enjoyed it immensely…More importantly is the fact that you are documenting these important lessons for an audience which i consider need constant reminders. The exercise is commendable. I would greatly enjoy reading the remainder of the lessons. It is commendable that the case can be made with so few words using the lesson of learning from others. They are a testament to your contributions in the Quality profession” …Dr Robert Camp, Honorary Life-time President, Global Benchmarking Network
“Worth reading over and again. Power packed, wisdom of a life time experience, crunched in to 5 min stories, followed by bullet point “lessons learnt” – equally interesting for an entry/mid level manager, up to a CEO. “…Amazon Customer
“The writing is lucid though the knowledge imparted is deep and profound. This is a special and much inspiring book which will need more then one reading to sink in”…Amazon Customer