IMC Ramkrishna Bajaj National Quality Award The IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) for Performance Excellence was established, post-liberalization, in 1995. Liberalization of the Indian economy meant that protective managerial practices in Indian industry were thenceforth dead. RIP. To survive and succeed, industry …
Jai Hind College – Graduation Ceremony A decade back, I was invited by Jai Hind College, in South Mumbai, as a Chief Guest for the Graduation Ceremony of the current batch. I readily accepted. On the evening of the Ceremony, I realized that Jaya Row, …
The elixir for a healthy bottom-line. Basics Most of us know Quality Improvement Tools. These tools are logical and left-brain driven. They deliver incremental improvements. Examples abound in manufacturing, services, and healthcare. Some of us have an awareness about Creativity Tools. These right-brain tools complement …
Wear a Blue Hat to generate ideas, with customers Start-ups The mantra for a start-up is Ideate / Innovate / Incubate. The mantra for an excellent organization is Faster / Better / Cheaper / Different. In order to be Different, one must Ideate / Innovate …
Pareto articulated a simple solution. Pareto Principle Vilfredo Pareto (1848- 1923) was an Italian economist who observed that a relative few people held the majority of the wealth. Pareto developed logarithmic mathematical models to describe this non-uniform distribution of wealth. Dr J M Juran (1904-2008) …
Lessons in Excellence Singapore Quality Award The Singapore Quality Award with Special Commendation (SQASC) is the pinnacle award for Business Excellence in Singapore. On 8 October, 2019, Singapore Prison Service (SPS) was awarded the SQASC. Wow! The SQASC was in recognition of the Excellent Leadership …
