Quality: The Unfair Advantage in Healthcare

As mentioned in my previous post, the focus of Qimpro Convention is teams working on improvement and innovation projects, in the manufacturing and service sectors. Teams consisting of middle-level executives. Middle-level executives being the “unsung” back bone of any organization. The underlying processes leading to Qimpro Convention are competitions for the QualTech Prize and BestPrax Prize.

Qimpro Convention 2012 was held on 25 – 26 September, in Mumbai.

The results for the QualTech Prize, for process improvement, were an eye-opener for all the delegates. Healthcare dominated.

Manufacturing Sector

Trident Industries, Terry Towel Division – Winner

Reliance Industries, Jamnagar – Winner

Reliance Industries, Hoshiarpur – Runner-Up

Larsen & Toubro, Hazira Works – Runner-Up

Service Sector

Nethradhama Super Specialty Eye Hospital – Winner

HDFC Bank – Winner

ANZ Support Services – Winner

Wockhardt Hospitals – Runner-Up

Amrita Institute of Medical Science – Runner-Up

Max Life Insurance – Runner-Up

The results for the BestPrax Prize, for innovative practices, came as no surprise. The winners have structured approaches for innovation management.

Manufacturing Sector

Reliance Industries, Hazira – Winner

Titan Industries, Jewellery Division – Winner

Hindalco Industries, Renukoot – Runner-Up

Reliance Industries, Jamnagar – Runner-Up

Service Sector

Titan Industries, Jewellery Division – Winner

eClerx Services, Pune – Runner-Up

I believe Quality is, and must be, the unfair advantage in healthcare  We propose to have an independent competition for healthcare in 2013.

I am part of ASQ’s Influential Voices and this post is in response to ASQ’s Blog: A View from the Q.