Author: Suresh Lulla

Quality Improvement – A hatchery for Jobs

Quality Improvement – A hatchery for Jobs

Elections are a few weeks away. The burning issue is jobs. More specifically, the lack of jobs. I have a solution for creating new jobs. The solution is no rocket science. Sheer common sense. And to attract the elected new government…it involves no capital investment. […]

Elections & Quality of Life

Elections & Quality of Life

Cost Of Poor Quality On Sunday, 10 March, 2019 the election dates were announced. One month to go. My mind is racing with hope, regardless of which political party gets elected to govern the nation. Hope keeps one alive. And I am hoping this blog […]

Prerequisites for a Rollout of Performance Excellence

Prerequisites for a Rollout of Performance Excellence

Much is happening in the business world. According to me, all management education requires a revisit. We need to migrate from incremental thinking to disruptive thinking. Because, only the fittest will survive. With two decades of IMC Ramkrishna Bajaj National Quality Award (IMC RBNQA) behind […]

Quality needs no Passport

Quality needs no Passport

This article appeared in ‘Quality India’ magazine (A QCI publication), July-September 2018. This is truly a Quality Fable. It is a story I have fabricated using a little bit of this; and a little bit of that. During the 1973 Arab-Israeli War, Arab members of […]

How to Fail?

How to Fail?

A Prescription for Management Consultants The following are key lessons learned by me, as a management/quality consultant, over the past five decades. These are my personal views. They may serve as guidelines for young consultants. 1. Solving the wrong problem How often have you discovered […]

Back to Basics – Quality Strategy for Financial Results

Back to Basics – Quality Strategy for Financial Results

This article appeared in Business India, 28 January – 10 February 2019 Over the past two decades, numerous organisations have claimed that they have adopted best practices, leading to performance excellence. This seems the fashionable trend. As we all know, globally, ‘performance excellence’ best practices […]